Our psychiatrists and psychologists range in specialty and availability to best meet your needs. Follow the steps below to arrange your telehealth appointment.

If you are ready to book and want to contact us, you can skip ahead. Otherwise keep reading to find out more.

How does it work?

STEP 1

Referral.

You’ll need a referral from a GP.

STEP 2

Book.

Once we’ve received and reviewed your referral and have your details, we’ll contact you to book your appointment.

STEP 3

See your psychiatrist.

See your psychiatrist for a telehealth video consultation from your own home.

You’re interested in speaking to someone, but what can a psychiatrist help with?

Our psychiatrists are medical doctors who specialise in supporting people with mental health difficulties. They help with assessing mental health concerns, diagnosis and treatment planning.

They are trained in holistic approaches to treatment incorporating options such as lifestyle modification, therapy and medications. They work alongside psychologists, allied health professionals and GPs to promote recovery.

How long is the wait list for appointments?

Appointments are typically available within 1-4 weeks for adults.

What are the costs of the appointments?

Ongoing appointments and appointments for reviews are privately billed reimbursements for patients with a Medicare card, DVA clients and other third-party funding.

The fee for appointments is billed prior to your appointment and the reimbursement processed within 2 business days of the consult. Typical out-of-pocket expenses range from $300-400 for initial appointments and $150-250 for ongoing reviews. Our admin team will provide exact out-of-pocket expenses at the time of booking.

Please note that all transactions have a 1.5% processing fee.

From 1/11/2022 we are again able to offer bulk billed one off assessments (291s) to patients in rural areas (MM2-7). We will need a referral specifically requesting a 291 from your GP. Please note this does not apply to ongoing, ADHD or report assessments.

Do you do Fitness to Drive / Driver Licence psychiatric assessments?

Yes we do! Several of our psychiatrists are experienced in assessing psychiatric fitness for driving and can complete reports to inform decision-making around this. We will need a referral from your GP and copies of any paperwork that is required to be completed. Please note there is an out-of-pocket fee for these appointments, contact the admin team to find out more.

Who can I see?

We will match you with the most appropriate psychiatrist based on your referral. We have psychiatrists with expertise in subspecialties such as Adult, Addiction, Child & Adolescent, Old Age and Perinatal psychiatry.

How do I see my psychiatrist?

Our appointments are video calls and take place using a secure, Australia-based telehealth platform. You can attend from home, your GP office or anywhere with a stable internet connection and a device with a camera.

Play Video

Watch this video for more details about how to attend.

If you'd like to speak with someone about seeing a psychiatrist, we are here to answer your questions.

This is a common uncertainty, many people don’t know the difference between a Psychiatrist and a Psychologist. Here’s a brief explainer to help you understand which would offer you the most value.

If you’re not sure the difference between a psychiatrist and a psychologist, you’re not alone. Both psychiatrists and psychologists are trained in how the brain works and how to promote mental health. The difference is that psychiatrists have attended medical school and undertaken speciality training, whereas psychologists have trained in psychology through university.

As medical doctors, psychiatrists have a role in assessment, diagnosis and treatment. This treatment can involve talking therapy as well as medications. Psychologists focus on talking therapy treatments. For diagnostic assessments and treatment where there is likely to be a role for medications, a psychiatrist appointment is the most suitable option. For psychological treatments, seeing a psychologist is a good first step.

Our psychiatrists and psychologists work closely together and many people see both for a holistic treatment plan.