Meeting you where you’re at to improve your mental health
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When we receive your referral, it will be processed within 2-3 business days. We’ll reach out with any questions or issues.
We contact your patient to discuss fees, the appropriate clinician and appointment times. They see our clinicians from their own home, or at the GP practice if you prefer.
We provide you with feedback and treatment advice in writing within 7 days of the appointment.
For psychiatry appointments, send us a referral letter with the patient’s contact details (including email) + relevant history.
Referrals can be sent via:
Argus: calltomind@argus.net.au
HealthLink: callmind
Medical Objects: Call to Mind
Fax: 03 9978 9458
Email: referrals@calltomind.com.au
We are excited to be partnering with someone.health to provide access to psychology appointments by telehealth. Click here to find out more about accessing psychology services.
Wait times for adult psychiatry appointments are 1-4 weeks and 4-6 weeks for children & adolescents.
Ongoing psychiatry appointments are privately billed with reimbursements for patients with a Medicare card. Typical out-of-pocket expenses range from $300-400 for initial appointments and $150-250 for ongoing reviews.
From 1/11/2022 we are again able to offer bulk billed one off assessments (291s) to patients in rural areas (MM2-7). We will need a referral specifically requesting a 291. Please note this does not apply to ongoing, ADHD or report assessments.
We are now accepting a limited number of NSW referrals to the Call to Mind ADHD Assessment Pathway, see here for more details.
Please note, all ADHD Assessment Pathway referrals must either be submitted using our specific form (download here) or include the following details on a standard referral:
– Patient contact details
– Referral question
– Psychiatric and medical history
– Medication list
– Physical exam (BP, HR and cardiovascular exam)
– An acknowledgement that you will be available to take over prescribing of any medications once stabilised
Meeting you where you’re at to improve your mental health
Acknowledgement
In the spirit of reconciliation Call to Mind acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respects to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Call to Mind strongly supports equity for all. We embrace diversity and condemn any kind of discrimination, be it on the basis of race, religion, ethnicity, sexual orientation, gender identity, or disability.
Call to Mind would like to recognise all people with a lived experience of trauma, neurodiversity, mental ill health, substance use or addiction, and their families, carers and supporters. This recognition extends to the clinical and non-clinical workforces that support people with lived experience.