Our trusted team psychiatrists and psychologists are here to support you and your patients.

Our clinicians provide high quality mental health care and work closely with referrers.

Meet the team

How does it work?

STEP 1

Referral.

When we receive your referral, it will be processed within 2-3 business days. We'll reach out with any questions or issues.

STEP 2

Booking and appointment.

We contact your patient to discuss fees, the appropriate clinician and appointment times. They see our clinicians from their own home, or at the GP practice if you prefer.

STEP 3

Feedback.

We provide you with feedback and treatment advice in writing within 7 days of the appointment.

Our referral process is straightforward and we provide feedback within 1-2 business days about the status of the referral.

For psychiatry, send us a referral letter with the patient's contact details (including email) + relevant history. For psychology, send a copy of the patient's Mental Health Care Plan.

Referrals can be sent via:

Argus: calltomind@argus.net.au

HealthLink: callmind

Medical Objects: Call to Mind

Fax: 03 9978 9458

Email: referrals@calltomind.com.au

What are wait times?

Wait times for adult psychiatry appointments are 1-2 weeks and 4-6 weeks for children & adolescents. Psychology appointments for all ages are available in 1-2 weeks.

And cost?

Psychiatry appointments are privately billed with reimbursements for patients with a Medicare card. Typical out-of-pocket expenses range from $220-290 (initial appointments) and $150-220 (ongoing reviews). 

For psychology, typical out-of-pocket expenses range from $80-120 for appointments (after Medicare reimbursements).

Types of appointments

We see patients for –

  • 291 assessments 

  • Ongoing private care 

  • Licence reports 

  • Superannuation reports 

  • Centrelink reports 

  • Workcover/DVA/TAC-funded care

Need a referral template?

Download template here
If you have any questions about a new or existing referral, we're here to help Contact us