What is Call to Mind and how does it work?

Call to Mind is a telepsychiatry service that allows people across Australia to access quality mental health care. We have a team of psychiatrists and psychologists ranging in availability and speciality to best meet your needs. Consults are held on a video-conferencing platform so you can attend your appointment from anywhere.

When a GP refers you to Call to Mind, we will match you to one of our psychiatrists and/or psychologists and an appointment time that best suits your needs. You can access your consult from a computer, smart phone or tablet at home or at your GP’s practice.

Who can use Call to Mind’s services?

Our services are open to anyone living in Australia. Our psychiatrists bulk-bill all initial assessments for those in rural and remote areas. Medicare-supported psychology is also available for those living in MMM 4-7 areas. All you need to get started is:

  • a referral from a GP
  • access to a computer, tablet/iPad or smart phone and a reliable internet connection
  • a credit card (note: you will not be charged for bulk-billed appointments, charges are only made in the case of non-attendance or late cancellations, which incurs a fee)

I want to make an appointment.

Our bulk-billed assessments are available to anyone living in rural or remote areas of Australia. Private telehealth appointments are also available to anyone living in Australia. All you need to get started is:

a referral from a GP

access to a computer, tablet/iPad or smart phone with a reliable internet connection

a credit card (note: you will not be charged for bulk-billed appointments, charges are only made in the case of non-attendance or late cancellations, which incurs a fee)

If you are interested in talking to one of our psychiatrists or psychologists, ask your GP today about making a referral to Call to Mind. If you would like to talk to someone about our service or if your GP has questions for our team, please contact info@calltomind.com.au or call 0438 643 217.

 

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I want to make a referral.

To make a referral, fax referrals to 03 8691 1330, submit via Health Link (using code ‘callmind’) or email to referrals@calltomind.com.au.

For psychiatry referrals, please make sure the referral is addressed to “Dear Psychiatrist” and includes a request for a bulk-billed 291 assessment or private ongoing care as well. For psychology, please include the referral and mental health care plan. All referrals must include patient email address and phone number. Call to Mind will then contact your patient to arrange an appointment time.

Consults are held on a secure video conferencing platform (Attend Anywhere), either at the patient’s home or at the GP practice if there are concerns about risk or if the patient needs assistance starting the call.

After the consult, Call to Mind will send the psychiatrist’s assessment report and suggested management plan back to the referrer.

 

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I want to work with Call to Mind.

If you are a psychiatrist, psychologist or social worker eligible to practice in Australia interested in working with Call to Mind, please get in touch with us at info@calltomind.com.au.

 

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